©2019 by Chapter One - a Zahler company

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SHIPPING INFO

Same-day shipping is typically available for orders placed before 1:00 p.m. (EST) Monday through Friday. Orders placed after 1:00 p.m. (EST) Monday through Friday will typically be shipped the next business day. Orders placed on weekends or holidays will typically be shipped the next business day.

 

The standard shipping fee is $5.95 and will increase with each product added. Delivery options will be determined by your shipping zip code and delivery times are calculated during checkout. 

RETURN POLICY

We will gladly accept returns within 30 days on unopened products for a full refund of the purchase price, excluding the shipping costs. Unfortunately, if a product is already opened, we cannot accept its return.

TERMS AND CONDITIONS

We may retain the following submitted information: name, contact information including email address, demographic information such as postcode, preferences and interests and other information relevant to customer surveys and/or offers.

What we do with the information we gather: We use this information to understand your needs and provide you with better service.  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

PAYMENT INFO

We accept payments with all major credit cards and debit cards. Your payment will be securely processed and you will receive an email confirmation for your order. If you have any questions about payment, please don't hesitate to contact us.

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